GLS driver is loading a pallet in his truck

How does a standard freight delivery work?

GLS delivers freight shipments, from single pallets to groupage mixed with pallets, reliably and safely.

GLS trucks on the GLS parking lot

Awaiting a large shipment?

For larger or heavy freight shipments, GLS Freight Solution will contact you to make an appointment before the delivery.

GLS truck loading merchandise from a warehouse

What if no one's present for the delivery ?

If nobody is present at the time of delivery, a second delivery attempt will be undertaken.

GLS driver leaves a notification card

GLS left me a notification card

On the notification card you'll find the barcode. Use this number when contacting our services.

GLS driver delivers with a signature release authorisation

Signature release authorisation

Allow us to deliver your parcel at an agreed location, even when you’re not at home, e.g. in your garage or on your patio.

Smiling GLS employee using a laptop

Revoke a release authorisation

You can revoke a release authorisation at any time by sending an informal letter containing your signature to your GLS depot.

Deliveryman unloads his truck

Option +

For every delivery that requires personalized options

A GLS truck drives by the water

Delivery and transport times

Delivery time is 24 hours in the Benelux and 48 to 96 hours for other European destinations.