Information about Cookies

Cookies and other trackers (such as pixels) are small computer files, deposited and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (computer, smartphone, e-reader, internet-connected video game console, etc.). The information recorded by cookies can be read by the site during a subsequent visit. Cookies are, on the one hand, necessary to ensure the proper functioning of the site. On the other hand, cookies can facilitate further use of the site for the user: information recorded during the first visit (e.g.: language settings or usernames) will not have to be re-entered. Therefore, the website adapts to a certain extent to your personal needs, provided you use the same device.

To provide you with an optimal service tailored to your clients' needs. For example, information you have already received during your first visit will no longer be displayed. Operations such as logging in and out can be facilitated, previously searched information can be displayed more quickly. Navigation on the site can be improved. GLS France obviously takes technical and organisational measures to protect your personal data and to prevent the loss of information and any illicit behaviour.

Please find more information on our data protection policy below: Data Protection

GLS France uses the website analytics tool Piano from Applied Technologies Internet SAS, 85 avenue Président JF Kennedy, 33700 Mérignac, France, on its website. We use Piano to analyse your use of the website in order to compile reports on the activities of our websites and to improve the user experience.

With Piano, the interactions of website visitors are systematically recorded and evaluated using cookies and specific visitor IDs.

Data collected using Piano is anonymised or pseudonymised as soon as possible. The IP address is shortened and login and device IDs are converted into a pseudonymous key.

This generally rules out the possibility of a direct personal reference. In particular, it is no longer possible to assign the data to the website visitor's computer or end device.
We process the following data when using Piano:

● Visitor ID
● IP-Address
● Audience information: number of visitors, visits, page views, events, bounce rate, geolocation (country, continent, region, subregion, language).
● the referrer URL (the previously visited website), including search engines and social media sites as well as campaign parameters;
● the URL visited with the associated page title and optional information about the page content;
● Technology details: devices, browsers, operating systems.
● How you navigate and interact with our website from entry page to the end of the visit: Displayed pages, click action, navigation, downloads, scroll-behaviour;
● How you search on our website: search results displayed to you and results you click on;
● How you get in contact with us: start of filling out our contact form, progress and submission. Please note that we do not analyse the content of the contact form.
● If you register for an account on our website we also track if you are logged in or out.
We delete this data after 25 months.

The legal basis for the data processing is your consent in accordance with Art. 6 (1) a) GDPR.

You can withdraw your consent at any time with effect for the future by adjusting your preferences in our consent banner.

Below is an explanation of the most commonly used types of cookies, for your reference:

1. Session cookies
When you are active on a web page, a session cookie is temporarily stored in your computer’s memory. It contains a session ID that prevents you, for example, from having to log in again on every page you visit. Session cookies are deleted when you log out or expire automatically at the end of your session.

2. Persistent or stored cookies
Persistent or stored cookies save files on your computer until their scheduled expiration date. These cookies allow web pages to remember your information and settings for your next visit. This makes accessing web pages easier and faster; for example, you do not need to readjust the language settings on our portal with every visit. Upon expiration, the cookies are automatically deleted when you visit the web page that created them.

3. Third-party cookies
Third-party cookies come from providers other than the website operator. They may be used, for example, to collect information for advertising purposes or to generate personalized content and web statistics.

4. Flash cookies
Flash cookies are stored on your computer as data elements from websites that use Adobe Flash Player. Flash cookies do not have an expiration date.

5. Tracking Pixels
Tracking pixels are very small images that are not directly contained in the email concerned but are hosted on remote servers, allowing the audience of emails sent by GLS France to be measured. As such, GLS France uses the provider Brevo (formerly Sendinblue), 17 rue de Salneuve, 75017 Paris, France, for sending its commercial emails and HubSpot, 91 boulevard Haussmann, 75008 Paris.

The legal basis for data processing is your consent in accordance with Art. 6 (1) a) of the GDPR.

You can withdraw your consent at any time with future effect by adjusting your preferences regarding cookies, or by sending an email to the data protection officer at data.protection@gls-france.com


The following cookies are used on the GLS France website: