Interactive, location-based home parcel delivery for your B2C customers

Efficiency

24-hour delivery* throughout France, for all your parcels weighing between 0 and 30 kg. Geolocation tracking available throughout France.*24/48H delivery. 92% of deliveries made in less than 24 hours.

Interactivity

On the day of delivery, your customer has access to real-time, geolocated tracking on their mobile phone. In case of unforeseen circumstances, they can change their delivery option in real time, right up to the last minute (delivery to a nearby GLS Parcel Shop or to a safe place at home).

Precision

Throughout the delivery process, your customer is kept informed by e-mail and SMS (package handed over to GLS, delivery date, delivery in progress, etc.).

Customisation

Your logo and brand colours are displayed on the parcel's geolocation tracking screen: a high-performance marketing tool.

Flexibility

The day before delivery, your customer can change the delivery address or date, or request a GLS Relay delivery (Point Relais® or Locker or Voisin Relais).

Satisfaction

GLS incorporates a positive reviews engine to boost your e-reputation (post-delivery SMS sent and reviews published on the platform of your choice).

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GLS mobile app displaying live delivery tracking on a map, next to a man holding a GLS parcel.
 

Customise the geolocalised parcel tracking screen in your own colours:
• Delivery route, pictograms, buttons, etc.
• Display your logo on the tracking screen

Increase the visibility of your brand right up to the final delivery of the parcel.

Offer delivery services that make all the difference!

Illustration of a clock with "1H30," showing the average time between receiving the GLS tracking SMS and parcel delivery.

This is the average time between your customer receives the text message "Follow
the arrival of the delivery parcel" and the moment it delivered.

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Illustration of an eye on a screen with "55%", representing the average visit rate to the geolocated parcel tracking page.

This is the average rate of visits to the geolocated parcel tracking page.

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Illustration of a clock with "13 MN," showing the average time a customer spends on the geolocated parcel tracking page.

This is the average time your customer spends consulting the geolocated tracking page for their parcel.

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Boost your customer engagement with our exclusive Engage Plus service!

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Customise the geolocalised parcel tracking screen in your own colours:
• Delivery route, pictograms, buttons, etc.
• Display your logo on the tracking screen

Increase the visibility of your brand right up to the final delivery of the parcel.

Find out more
GLS delivery driver holding a parcel labeled "Health - Sensitive Product," indicating hand delivery.

The delivery solution for Healthcare products (Medical/Pharmacy) without temperature restrictions.

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GLS delivery van driving on a tree-lined road, illuminated by sunlight.

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Smiling woman opening a parcel with shoes, holding a phone and a credit card, with Magento, Shopify, PrestaShop, and WooCommerce logos.

E-commerce solutions for Magento, Prestashop, and WooCommerce platforms.

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