Newsroom
Newsroom
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Dear customers,
We hereby inform you that on August 18, 2020 there was an incident subject to which was the email traffic of GLS Croatia d.o.o. (hereinafter: GLS). GLS has taken all measures prescribed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on data protection) and the Act on the Implementation of the General Regulation on Data Protection (NN42 / 2018) to address risks and reduce possible harmful consequences of the incident.
Security incident notification
Dear customers,
We hereby inform you that on August 18, 2020 there was an incident subject to which was the email traffic of GLS Croatia d.o.o. (hereinafter: GLS).
Security incident notification
GLS has taken all measures prescribed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on data protection) and the Act on the Implementation of the General Regulation on Data Protection (NN42 / 2018) to address risks and reduce possible harmful consequences of the incident.
An assessment of the risk and impact of the incident on data protection was made and it was determined that the incident is unlikely to cause detrimental consequences for the rights and freedoms of data subjects.
GLS has taken the following measures to address the problem and reduce the possible detrimental consequences for the rights and freedoms of data subjects. All logs of the mail system and firewall were inspected and checked. Security software on all computers has been updated, all passwords for access to servers have been changed, as well as passwords for access to personal computers. A specialized firm was hired to investigate the incident in detail.
GLS has taken all actions to protect you and we ask if you suspect any risk of your rights and freedoms to contact us through the data protection officer: dataprotection@gls-croatia.com : Robert Bakota, Varaždinska 116, 10360 Popovec.
If you have questions regarding the protection of personal data or want to file a complaint or report a risk to your rights and freedoms in connection with this incident, you can contact the GLS Data Protection Officer: dataprotection@gls-croatia.com : Robert Bakota, Varaždinska 116, 10360 Popovec.
Your rights are: the right to access data, the right to rectification, the right to erasure ("right to be forgotten"), the right to data portability, the right to object, the right to restriction of processing.
With regards,
General Logistics Systems Croatia d.o.o.
Tuberculosis Awareness Week
The provisions of Article 33 of the Croatian Red Cross Law, among other things states that the Croatian Red Cross organizes humanitarian weeks every calendar year in order to promote its activities: "Red Cross Week" in the period from May 8th to 15th, "Tuberculosis Awareness Week" in the period from September 14th to 21th and "Solidarity Week" in the period from December 8th to 15th. In these periods, in domestic postal traffic the amount of the additional stamp in favor of Croatian Red Cross will be applied on all postal items, except newspapers and magazines, in the amount of 50 percent of the nominal value of the first rate of letter weight according to the price list of public operator services.
The amount of the additional stamp in the "Tuberculosis Awareness Week" in the period from 14 to 21 September is 1.65 HRK.
Tuberculosis Awareness Week
The notice of the Croatian Red Cross on the change of the amount of the additional stamp can be downloaded here (HR) .
Article 44 of the Croatian Red Cross Law also prescribes misdemeanor sanctions for non-application of the obligation in question by postal service providers. In addition, all postal service providers are obliged to timely inform all users of postal services that in the forementioned periods, in addition to the amount of the existing cost of postal services, it is mandatory to charge an additional fee for the postage stamp charged in favor of Croatian Red Cross.
Maximum amount of cash on delivery in international transport
The maximum cash on delivery amount for Slovakia is increased to EUR 2,655.51 per individual parcel.
This change is valid from 09/15/2020
For a complete list of maximum cash on delivery amount in international traffic, by countries where cash on delivery service is enabled, please click on "Read more".
Maximum amount of cash on delivery in international transport
| Slovenia | Slovakia | Hungary | Czech Republic | Romania** |
| till 2000 EUR | till 2655,51 EUR | till 499999 HUF | till 60000CZK | till 5000 RON |
** If the addressee is a legal entity, the amount of the daily collected COD could be maximum 5000 RON per addressee, irrespectively of number of parcels.
GLS Group networks running and stable
Parcel service providers have a crucial role to play in the coronavirus crisis by providing essential logistic services facilitating the flow of goods.
GLS Group networks running and stable
Parcel service providers have a crucial role to play in the coronavirus crisis by providing essential logistic services facilitating the flow of goods. GLS continues to provide parcel shipping services in all countries in which the Group operates keeping local communities across Europe and North America connected at this critical time.